Disconnect the power to your Control4 controller for about 15 seconds, then reconnect the power. Wait five minutes for the system to restart.
Alternaativly you can turn your main "MASTER SWITCH" to your household OFF for about 15 seconds then turn "MASTER SWTICH" back ON
If you’re uncomfortable performing this step, contact us to continue troubleshooting your issue.
Factory Restore Instructions
*** WARNING *** Doing this event may loose all touch screen informaiton and may require
technical onsite support to re-program the Touch Screen
On the touchscreen’s main screen, tap Settings, System Info, then Factory data reset.
- OR -
If the touchscreen has not yet been configured, tap About, then Factory data reset.
- OR -
To restore defaults without using the display screen, press and hold the reset pinhole button until “Erasing” appears on the screen.
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