Answering an intercom call

You can receive an intercom call from any intercom-enabled Control4 device.

When someone rings your Control4 video doorbell, you can see and hear who is calling before you answer the door. Your Smart Home Pro can configure which mobile devices and touchscreens are automatically called when the video doorbell is pressed.

To answer an intercom call:

1. When an intercom call arrives, you can see what device is calling you. If it's a Control4 video doorbell, you can see the doorbell's video.

   

2. Use the on-screen buttons  to answer with audio or video or to ignore the call.

   Note: If Auto Answer is enabled, these buttons do not display. Instead, the call is automatically answered, and an End Call button is displayed.

   During a call, you have these options:

   
   • Volume—Tap to adjust the speaker volume on the touchscreen.
   • Mic volume—Tap to adjust the microphone level on the touchscreen.
   • Video—Tap to enable or disable video while in the call.
   • Call control buttons—Use to answer a call, reject a call, end a call, or end a call and call back the sender.
3. If your Smart Home Professional set up custom buttons for video doorbell calls (such as UNLOCK DOOR or TURN ON LIGHT), they will be available on the right side of the screen.
4. 

Making a one-to-one call - Unit Touchscreen to Front Door Intercom

To use the intercom to communicate with a single device (such as when you need to answer the door), make a one-to-one call. One-to-one calls allow one intercom-enabled device (such as a smartphone) to directly call another (such as a touchscreen).

To make a one-to-one call:

1. From a Room screen on your touchscreen or from the Control4 app tap the intercom icon.

   

2. Tap the icon of another device to start a one-to-one call with that device. (eg Front Gate)